General Questions
Here you can find most of the general questions that are asked
13 articles
- Top One Futures Account Comparison: Elite vs. Instant vs. Ignite accountsA side-by-side comparison of the Elite, Instant Sim Funded, and Ignite account models to help you choose the right path to funding.
- Why is my account paused?The three common reasons an account is paused (unsigned contract, Daily Loss Limit, pending payout) and when it is reactivated.
- How to Complete Your KYC VerificationWhy KYC identity verification is required for funded accounts, what to prepare, and how to complete it in your dashboard in a few minutes.
- How Do Subscriptions Work on Top One Futures?How the monthly evaluation subscription renews, what a rebill does to your account, and how to cancel it yourself.
- Which Accounts Are Eligible for a Reset?Which account types offer a reset after a breach and which do not, and the conditions that apply to resets.
- Trading Instruments Available at Top One FuturesThe full list of futures instruments you can trade at Top One Futures: indices, energy, metals, currencies, agricultural commodities, and crypto.
- Top One Futures - Commissions and FeesRound-turn commissions and fees per instrument at Top One Futures, and how to read the NinjaTrader commission table.
- Refund PolicyOur strict no refund policy on all account purchases, including accounts that have not been traded yet.
- Contract Rollovers – Futures Contracts ExplainedWhat contract rollovers are, how to read a futures contract code, why low-volume contracts are risky, and how to check which contract is active.
- Differences between Elite, Elite Access and Elite Daily AccountsFind out more about the differences between these 3 type of accounts.
- Can I Switch My Trading Platform (Tradovate / NinjaTrader or BlackArrow)?Why the trading platform you pick at checkout (Tradovate / NinjaTrader or BlackArrow) is permanent for that account, and how to trade on another platform.
- How Long Do I Have to Pay My Activation Fee?This article explains how long you have to pay your activation fee after passing your evaluation
- No Daily Loss Limit Add-On: Trade Without Daily LimitsInformation about the No Daily Loss Limit Add-On