Individuals or entities with citizenship or residing in the following countries are prohibited from accessing Top One Futures services.
Afghanistan
Albania
Algeria
Angola
Antartica
Armenia
Azerbaijan
Bahamas
Barbados
Belarus
Bosnia & Herzegovina
Botswana
Burkin Faso
Burma (Myanmar)
Burundi
Cambodia
Central African Republic
Chad
Côte d'Ivoire
Crimea
Cuba
Democratic Republic of Congo
Djibouti
East Timor
Ecuador
Ethiopia
Ghana
Guinea-Bissau
Iceland
Indonesia
Iran
Iraq
Jamaica
Jordan
Kazakhstan
Kosovo
Kuwait
Laos
Lebanon
Lesotho
Liberia
Libya
Macedonia
Malawi
Mauritius
Mongolia
Montenegro
Morocco
Nicaragua
North Korea
Pakistan
Palestine / Palestinian Territory
Panama
Papua New Guinea
Philippines
Russia (Russian Federation)
Rwanda
Sierra Leone
Somalia
South Sudan
Sri Lanka
Sudan
Syria
Tajikistan
Trinidad and Tobago
Tunisia
Turkey
Uganda
Ukraine
Venezuela
Vietnam
Yemen
Zimbabwe
🌍 What if I'm traveling to a restricted country?
If you are traveling to a country listed under our restricted or limited regions, you are not permitted to place trades while physically located in that country. Doing so will result in a hard breach of your account due to regulatory and compliance constraints. To ensure compliance, travelers are encouraged to provide valid documentation, such as travel itineraries, boarding passes, and accommodation receipts, to confirm the legitimacy of their travels.
Important: If you plan to travel to a restricted country, please contact our support team in advance so we can place a note on your account. This is similar to our Inactivity Rule — we’re happy to work with you as long as we’re informed ahead of time. Additionally, confirming your travel details with these documents helps protect your account status during legitimate travel and avoids unnecessary interruptions. Valid supporting documents should be emailed to [email protected] for timely processing. Providing clear and legible documentation ensures smooth account management.
TL;DR:
📝 Submit required travel documents, such as itineraries and boarding passes, to [email protected].
✅ You can still own your account while abroad.
❌ You cannot trade from a restricted country.
✉️ Let us know beforehand if you’re traveling.
Need more help? Message us through the Live chat and we’ll get you sorted. You may also email us at [email protected] for further assistance with travel compliance requirements.